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Top Customer Success Manager Jobs in San Francisco, CA

21 Days AgoSaved
Remote
San Francisco Bay Area, CA
120K-130K Annually
Mid level
120K-130K Annually
Mid level
Cloud • Information Technology
The Cisco Customer Success Manager manages strategic customer relationships, driving adoption of Cisco solutions, ensuring satisfaction, and optimizing enterprise agreements while identifying growth opportunities.
Top Skills: Ccw-RCisco Enterprise AgreementsCisco Software CentralCustomer Service HubEa WorkspaceLifecycle AdvantageMS OfficePartner Experience PlatformSmart AccountsSubscription WorkbenchTotangoWorkspan
21 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
147K-183K Annually
Senior level
147K-183K Annually
Senior level
Healthtech
The Customer Success Manager at Omada Health will manage relationships with Enterprise customers, delivering onboarding, implementation, renewals, and identifying upsell opportunities while collaborating with various teams to ensure client satisfaction.
Top Skills: ExcelGoogle SuitePowerPointSalesforce
Reposted 7 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Computer Vision • Software
Manage relationships with global enterprise customers, guide them through technical transformations, oversee onboarding, and drive measurable business outcomes while ensuring consistent service delivery across multiple regions.
Top Skills: APIsCloud EnvironmentsComputer VisionMachine Learning
21 Days AgoSaved
Remote
San Francisco Bay Area, CA
130K-180K Annually
Expert/Leader
130K-180K Annually
Expert/Leader
Big Data
The Forward Deployed Customer Success Manager manages strategic relationships with Lighthouse accounts, ensuring customer success and retention through technical literacy and effective orchestration of cross-functional teams.
Top Skills: Ai Data PipelinesHigh-Performance StorageHybrid CloudIt InfrastructureNfsS3
Reposted 21 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
125K-125K Annually
Mid level
125K-125K Annually
Mid level
Software
The Customer Success Manager drives customer adoption of Tines' automation platform, ensuring onboarding success and ongoing support, while identifying expansion opportunities across client teams.
Top Skills: APIsSaaS
22 Days AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Healthtech • Software
The Customer Success Manager at AlayaCare manages strategic plans for large customers, enhancing retention and adoption of the SaaS platform, while ensuring client satisfaction and ROI. Responsibilities include relationship management, stakeholder updates, addressing customer issues, and driving account growth through upselling.
Top Skills: SaaS
22 Days AgoSaved
Remote
San Francisco Bay Area, CA
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Edtech
As Manager of Customer Success for the SMB segment, you will lead a team, design engagement strategies, drive growth metrics, and optimize customer journeys to ensure high retention and expansion across 6,000 districts.
Top Skills: A/B TestingCommunity-Led ProgrammingCustomer DataDigital CampaignsSaaS
22 Days AgoSaved
Remote
San Francisco Bay Area, CA
82K-112K Annually
Mid level
82K-112K Annually
Mid level
Aerospace
The Customer Success Manager for AEC manages a portfolio of mid-market accounts, focusing on onboarding, customer health, adoption, renewals, and revenue growth. Collaborates cross-functionally to ensure customer satisfaction and successful implementation of DroneDeploy's technology.
Top Skills: GleanGongSalesforce
22 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
AdTech • Agency • Marketing Tech • Professional Services
The Client Success Manager will build client relationships, develop strategic marketing plans, drive revenue growth, and ensure client satisfaction through effective communication and marketing strategies.
Top Skills: ExcelGoogle AdsGoogle AnalyticsGoogle Local Service AdsMicrosoft AdsMicrosoft Office (WordOutlookPowerPointTeams)
22 Days AgoSaved
Remote
San Francisco Bay Area, CA
80K-110K Annually
Mid level
80K-110K Annually
Mid level
Fitness • Healthtech
The Client Success Manager will oversee client deliverables, manage relationships, support wellbeing initiatives, and enhance population health goals through strategic account management.
Top Skills: ExcelPowerPoint
22 Days AgoSaved
Remote
San Francisco Bay Area, CA
70K-89K Annually
Mid level
70K-89K Annually
Mid level
Information Technology
The Client Success Manager ensures client satisfaction by managing accounts, developing customized plans, building relationships, and presenting key metrics to stakeholders.
Top Skills: Excel
23 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
145K-163K Annually
Senior level
145K-163K Annually
Senior level
Database
The Principal Customer Success Manager oversees enterprise customer relationships, ensuring successful adoption of Couchbase solutions through onboarding, value realization, and account growth. They collaborate with cross-functional teams, address customer risks, and advocate internally for client needs.
Top Skills: Cloud PlatformsDatabaseDistributed DatabasesEnterprise SaasGainsightInfrastructure PlatformsNoSQLSalesforce
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23 Days AgoSaved
Remote
San Francisco Bay Area, CA
115K-135K Annually
Mid level
115K-135K Annually
Mid level
Healthtech • Information Technology
The Customer Success Manager ensures successful implementation and growth of health partnerships, driving provider engagement and addressing issues proactively. They build strong client relationships and utilize performance data to enhance program success and outcomes.
Top Skills: GainsightGoogle SuiteMS OfficeSalesforce
23 Days AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Information Technology • Software
The Customer Success Manager will own post-launch relationships with enterprise customers, drive adoption, manage renewals and upsells, and collaborate across teams to ensure customer satisfaction and engagement.
23 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
118K-137K Annually
Senior level
118K-137K Annually
Senior level
Software
The Customer Success Manager will lead relationships with high-growth startups, ensuring product and service value, driving customer success, and managing renewals while improving customer experience operations.
Top Skills: Financial SoftwareFintechSaaS
Reposted 23 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
Mid level
Mid level
Industrial
Own a portfolio of accounts as a trusted advisor to drive adoption, retention, and expansion. Build relationships, create strategic success plans, monitor KPIs, lead onboarding and reviews, resolve issues with internal teams, and meet retention and sales targets.
Top Skills: Crm PlatformsSalesforce
Reposted 23 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
80K-90K Annually
Junior
80K-90K Annually
Junior
Cloud • Legal Tech • Professional Services • Software
Manage a portfolio of Mid‑Market and SMB clients to drive adoption, retention, and expansion of Litify and Salesforce. Advise on best practices, lead goal‑setting and remediation plans, coordinate internal resources, measure success via adoption and NPS, and identify marketing success stories.
Top Skills: AppexchangeLitifySalesforceSalesforce Administrator
Reposted 23 Days AgoSaved
Remote
San Francisco Bay Area, CA
Senior level
Senior level
Software
Serve as primary customer contact to onboard, drive adoption, and ensure customer success for SaaS security products. Build executive relationships, maintain success plans and health scores, coordinate with Sales, Product, and Professional Services, and drive renewals, upsell and cross-sell opportunities while escalating risks and ensuring high customer satisfaction.
Top Skills: CybersecuritySaaS
24 Days AgoSaved
Remote
San Francisco Bay Area, CA
Mid level
Mid level
Healthtech
The Customer Success Manager at Greenway Health focuses on strengthening client relationships within healthcare, ensuring satisfaction through proactive engagement, driving product adoption, and providing tailored solutions to meet specific client needs.
Top Skills: Crm SoftwareHealth Information Technology Solutions
24 Days AgoSaved
Remote
San Francisco Bay Area, CA
Junior
Junior
HR Tech
The Customer Success Manager will manage 30+ accounts, build relationships, drive product adoption, conduct reviews, and collaborate internally to enhance customer satisfaction.
Top Skills: Salesforce
Reposted 24 Days AgoSaved
Remote
San Francisco Bay Area, CA
70K-85K Annually
Mid level
70K-85K Annually
Mid level
Software • Automation
The Customer Success Manager at Bluesight builds relationships with healthcare executives, improves product utilization, and ensures customer satisfaction while achieving renewal and growth targets.
Top Skills: SaaS
Reposted 24 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
59K-79K Annually
Mid level
59K-79K Annually
Mid level
Artificial Intelligence • Cloud • Fintech • Machine Learning • Mobile • Software
As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.
Top Skills: GainsightSalesforceServicetitanTableau
Reposted 24 Days AgoSaved
Remote
San Francisco Bay Area, CA
70K-80K Annually
Mid level
70K-80K Annually
Mid level
Software
Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.
Top Skills: Customer Success ToolingEhrSalesforce
Reposted 10 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
180K-215K Annually
Senior level
180K-215K Annually
Senior level
Cloud • Information Technology • Software
The Senior Customer Success Manager will guide major clients through deploying AI customer service solutions, ensuring adoption and optimizing outcomes via strategic planning and relationship management.
Top Skills: AISaaS
Reposted 10 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
150K-200K Annually
Senior level
150K-200K Annually
Senior level
Software
The Senior Customer Success Manager will drive adoption, retention, and expansion for Enterprise customers, shaping Customer Success foundations with playbooks and strategic initiatives while managing key account relationships.
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