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The Lead Solutions Architect will drive technical engagement strategies for strategic global partners, ensuring alignment and successful integration with Klaviyo's systems, through workshops and collaborative development of solution packages.

The Senior Field & Partner Marketing Manager will lead marketing initiatives targeting SMBs through collaboration with partners and sales teams, focusing on demand generation and execution of events and programs.

Serve as trusted advisor for ~40 customers, create tailored success plans to drive Klaviyo adoption, provide strategic and tactical support, escalate issues, recommend products to grow revenue, collaborate cross-functionally, and contribute product feedback and AI-driven workflow improvements.

Lead and develop a team of Compliance Specialists to execute global messaging compliance across email, SMS, WhatsApp, and RCS. Oversee day-to-day enforcement, SLA adherence, quality assurance, escalations, SOPs, and vendor/BPO coordination. Drive AI-centered automation, operational improvements, and cross-functional enablement with analysts and partners.

Lead end-to-end integrated demand-generation marketing for K:Service, designing and executing cross-channel customer journeys, collaborating with product and content teams, defining measurement plans, optimizing messaging/audiences, and reporting performance to drive pipeline, revenue, retention, and CX metrics.