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Top Senior Customer Success Jobs in San Francisco Bay Area, CA
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Cloud • Legal Tech • Software
The Senior Customer Success Manager will guide strategic corporate clients, ensuring they maximize value from Everlaw's solutions through relationship building and change management skills. Key tasks include managing customer accounts, fostering adoption, and collaborating with internal teams to drive success and growth outcomes.
Top Skills:
EdiscoverySaaS
Automation
The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.
Top Skills:
CatalystChurnzeroGainsightSalesforce
Healthtech • Software
As an Enterprise Client Partner, you'll support strategic customers, ensuring satisfaction and maximizing value through onboarding, product training, and driving retention and adoption while collaborating internally.
Reposted 3 Days AgoSaved
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Software
Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.
Top Skills:
APIsAsanaCatalystChatgptChurnzeroCRMGainsightGenerative Ai ToolsGoogle WorkspaceJIRAMicrosoft TeamsNetSuiteRestful ApisSalesforceSdkZendeskZoom
Information Technology • Security • Software
The Senior Customer Success Manager leads engagement with government and technology partners in the Indo-Pacific, focusing on customer satisfaction, success metrics, and collaboration with internal teams.
Top Skills:
AIB2B SoftwareCyber SecurityData ProtectionData SharingItSaaS
Software • Cybersecurity
This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.
Top Skills:
APIsCloud EnvironmentsCloud InfrastructureData TechnologiesIamPythonSQL
Software
The role involves defining key metrics for customer success, analyzing customer behavior, and leveraging AI tools to enhance strategic decisions while collaborating across departments.
Top Skills:
Ai-Enabled WorkflowsAutomationModern Data Tools
Healthtech
The Regional Customer Success Director leads a team focused on implementing Heartflow's solutions, ensuring high-quality customer engagement and operational excellence within assigned territories.
Top Skills:
AIIt
Healthtech • Information Technology • Pharmaceutical
Owner of strategic customer relationships for biopharma clients: drive value realization, adoption, renewals, and growth. Coordinate with Implementation, Delivery, and Product to align success criteria, monitor account health, run business reviews, escalate risks, and advocate customer priorities. Travel to customer sites and events as needed.
Top Skills:
Excel
Enterprise Web • Greentech • Software
You will drive initiatives to improve customer retention and value, partner with leadership to optimize strategies and systems, and maintain reporting on customer performance metrics.
Top Skills:
Analytics ToolsBi ToolsBigQuerySalesforceSigma
Software • Biotech
The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.
Top Skills:
AISaaS
Cloud • Software
The Customer Success Manager manages and grows relationships with customers, ensuring value from Bynder's solutions, developing success plans, and driving customer retention and expansion.
Top Skills:
Ai ToolsCrm SystemsCustomer Success PlatformsSalesforce
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Artificial Intelligence • Sales • Software
As a Senior Customer Success Manager, you will manage customer relationships, drive onboarding, product adoption, and ensure customer satisfaction and retention through strategic planning and execution.
Artificial Intelligence • Computer Vision • Software
Manage relationships with global enterprise customers, guide them through technical transformations, oversee onboarding, and drive measurable business outcomes while ensuring consistent service delivery across multiple regions.
Top Skills:
APIsCloud EnvironmentsComputer VisionMachine Learning
Hardware
The Customer Success Manager will manage post-sale customer relationships, ensuring customer success through advocacy, account management, and strategic growth.
Top Skills:
Ai-Driven ToolsComputer VisionIndustrial Ct ScanningWeb-Based Collaboration
Hardware
The Customer Success Manager will manage customer accounts, ensuring satisfaction and driving revenue growth, while acting as a technical advisor.
Top Skills:
Ai-Driven ToolsEngineering AnalysisWeb-Based Collaboration
AdTech • Artificial Intelligence • Machine Learning • Marketing Tech • Software
The Global VP/Head of Customer Success leads client expansion and revenue strategies for RZR Global, focused on operational excellence and revenue retention.
Top Skills:
AIBehavioral ModelsMobile AdvertisingProgrammatic Marketing
Software • Analytics
This role involves managing enterprise customer accounts, providing strategic guidance on AI and analytics adoption, and collaborating with cross-functional teams to ensure success and growth for customers.
Top Skills:
AIAnalyticsLookerPower BISQLTableau
eCommerce • Software
Manage a portfolio of clients, ensuring retention and growth. Guide onboarding, improve customer experience, and collaborate cross-functionally for success.
Top Skills:
Crm ToolsExcelHTMLJSONSQLSupport PlatformsXML
Artificial Intelligence • Real Estate • Software
As the Customer Success Lead, you will manage customer relationships, oversee onboarding, ensure data quality, and drive customer satisfaction and growth.
Top Skills:
Cambio PlatformCdpGresbQuantitative ReportingTcfd
Fintech • Payments • Financial Services
The Enterprise CSM will manage key client relationships, driving project implementation and ensuring client growth while collaborating cross-functionally to provide excellent customer experience.
Top Skills:
APIsDeveloper InfrastructureEnterprise Saas
Blockchain • Payments • Financial Services
As Customer Success Lead, you will oversee the customer journey, facilitating onboarding and ensuring partner success post-launch, while developing scalable playbooks and acting as a liaison between technical teams and partners.
Top Skills:
APIsBlockchainFintech
Artificial Intelligence • Information Technology • Sales
The Customer Success Manager will manage customer relationships, drive product adoption, lead onboarding and training, and monitor engagement metrics to ensure customer satisfaction and retention.
Top Skills:
B2B Saas
Cloud • Software
The SVP will lead Customer Success for Marketing Cloud, driving customer value through adoption, support operations, onboarding, and feedback integration. They will oversee a high-performing team and ensure successful client engagement.
Top Skills:
AIAutomationCustomer Success PlatformsSupport Technologies
Biotech
The Customer Success Manager will manage customer onboarding, support, and success while building relationships and collaborating with multiple teams to drive product adoption.
Top Skills:
Crm ToolsGenomics PlatformsHubspotSalesforce
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