Top Senior Customer Success Jobs in San Francisco Bay Area, CA

The Director, Customer Success will lead a team focused on customer adoption and retention, ensuring customers realize the full value of Pindrop's solutions while collaborating with other departments for success.

The VP of Customer Success will lead the post-sale journey, driving adoption of the Order Engine, protecting revenue, and optimizing customer experience through effective change management and team scalability.

The Optical Customer Success Engineer at Nokia provides expert technical support, cultivates customer relationships, and ensures delivery of high-quality service. They facilitate onboarding, track customer metrics, and partner with various teams to enhance customer experience and support product adoption.

The Customer Success Leader at Graphite Financial drives post-sale client strategies, focusing on retention metrics while managing a team and cross-functional collaboration to ensure client satisfaction and long-term value.

Manage enterprise customer accounts, drive sales opportunities, develop relationships with executives, and achieve revenue targets while using HubSpot for pipeline management.

Drive retention and expansion for enterprise customers by scaling onboarding, adoption, and expansion processes. Partner with sales, product, and support to resolve escalations, demonstrate ROI, gather product feedback, and lead advocacy. Conduct business reviews and support on-site meetings and events.

The Senior Customer Success Manager will manage high-value accounts, identify risks, build relationships with senior stakeholders, and ensure the delivery of high-quality customer experiences while driving platform adoption.

The Customer Success Manager at Quickbase drives customer adoption, satisfaction, growth, and retention through strong relationships, personalized support, and effective onboarding.

The Senior Customer Success Manager will drive strategic success planning and engagement, support customer journeys, and enhance automation opportunities in enterprise accounts at Tines.

The Senior Customer Success Associate optimizes client advertising plans, collaborates with sales teams, and enhances client satisfaction through effective processes and system improvements.

The Customer Success Manager will manage customer relationships, align strategies with cybersecurity objectives, and drive customer satisfaction and revenue growth.

As a Customer Success Manager, you'll onboard new clients, maintain relationships, drive renewals, and ensure customer satisfaction with Limble's SaaS platform.

The Customer Success Manager will build customer relationships, drive product adoption, deliver business reviews, and ensure retention, focusing on value realization and collaboration across teams.

Lead the Customer Success strategy at MOXFIVE, focusing on client retention and expansion post-incident. Responsibilities include team management, defining KPIs, building frameworks, and enhancing client relationships with senior stakeholders in high-stakes environments.

The Strategic Customer Success Manager guides customers post-sales, ensuring successful onboarding, identifying risks, providing technical guidance, and fostering relationships for renewals and expansions.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Senior Customer Success Manager will manage strategic partnerships with Florida school districts, drive customer adoption, oversee onboarding processes, mitigate churn, and mentor junior team members.

Manage high-value enterprise customer relationships, drive onboarding, develop success strategies, and scale the Customer Success function for a growing AI company.

The Director of Client Success oversees client satisfaction and digital marketing strategies, manages escalations, resolves issues, and collaborates with teams to improve service quality.

The Senior Customer Success Manager oversees post-sales customer lifecycle, enhancing client revenue strategies and ensuring maximum ROI through expert consultation and account management.

The Senior Manager, Customer Success Architect leads Customer Success Engineers, oversees technical engagements, and ensures solution delivery meets customer needs and objectives.

As a Senior Customer Success Manager, you will manage and develop customer accounts, ensuring customer satisfaction and product adoption while driving revenue growth through strategic planning and relationship building.

As a Customer Success Manager, you will guide educators to achieve their goals using Edmentum solutions, ensuring customer satisfaction and effective implementation.

Manage end-to-end client relationships for employers, TPAs, PBMs and consultants to drive retention and growth. Lead implementation, adoption, executive reviews, performance reporting, and cross-functional issue resolution. Identify expansion opportunities, mitigate account risk, and translate data into strategic recommendations to demonstrate measurable value.

Manage and develop a team of Customer Success Engineers, driving successful implementations and overseeing customer renewal outcomes. Establish onboarding playbooks, manage escalations, and influence product roadmap based on customer feedback.