Top Senior Customer Success Jobs in San Francisco Bay Area, CA

Lead strategic post-sale relationships for enterprise health system and life sciences partners. Own implementation through renewal and expansion, drive adoption and ROI, run executive business reviews, identify upsell opportunities, translate real-world data insights into business impact, and influence product and commercial strategy through cross-functional collaboration.

The Director of Customer Success will manage partner relationships, oversee onboarding and integrations, drive post-launch success, and ensure customer satisfaction within the B2B2C framework.

The Client Success Manager at HONK will manage day-to-day operations for strategic accounts, ensuring seamless onboarding and long-term client growth through training, performance analysis, and relationship management with enterprise clients.

The Manager of Customer Success leads a team to enhance customer engagement, drive retention, manage service adoption, and identify growth opportunities while ensuring customer satisfaction across OSV's service lines.

Lead post-sale customer lifecycle as the first Customer Success Leader, managing high-profile accounts and driving adoption, retention, and expansion in a fast-paced environment.

The Senior Customer Success Manager will guide major clients through deploying AI customer service solutions, ensuring adoption and optimizing outcomes via strategic planning and relationship management.

The Senior Customer Success Manager will drive adoption, retention, and expansion for Enterprise customers, shaping Customer Success foundations with playbooks and strategic initiatives while managing key account relationships.

The Customer Success Manager II partners with clients to manage IT services, drive customer satisfaction, oversee service delivery, and resolve escalations, ensuring alignment with business objectives.

Lead the design and implementation of Customer Success operational systems, integrating various tools to enhance customer engagement and scale operations for Doxel's global team.

The Strategic Customer Success Manager builds relationships with investment clients, drives product adoption, manages onboarding, and collaborates with teams to enhance customer experiences and outcomes.

As a Customer Success Manager, guide educators to succeed with Edmentum solutions, build partnerships, analyze data, and advocate for customers.

As a Strategic Customer Success Manager, you will guide enterprise customers to achieve value with Omni, drive strategic initiatives, and manage key relationships to enhance ROI and growth.

The Senior Customer Success Manager drives customer success, manages enterprise account relationships, ensures value realization, and collaborates with cross-functional teams to promote product adoption and renewals.

Own a portfolio of managed-service customers as the single point of accountability: onboard clients, coordinate technical and compliance projects, escalate issues with solutions, run business reviews, track KPIs, drive retention and upsell, and hold internal teams accountable to deliver outcomes.

The Customer Success Manager will manage client relationships for Rentable's revenue management platform, driving adoption and retention while collaborating with various teams to ensure clients achieve their pricing goals.

The Senior Customer Success Manager drives revenue growth by ensuring customer satisfaction, building strong relationships, managing renewals, and promoting product solutions aligned with client goals.

Manage client relationships post-sale, ensuring successful implementation, adoption, and overall satisfaction. Drive performance metrics and lead executive engagement for renewals and growth opportunities.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

Lead and evolve the Customer Success organization, ensuring customer retention and value. Manage cross-functional alignment and develop high-performing teams.

The Senior Enterprise Customer Success Manager will oversee a portfolio of large US enterprise accounts, conducting QBRs, identifying growth opportunities, and refining customer success processes globally.

This senior role involves driving customer success, increasing solution adoption, and managing relationships with financial services clients in the climate analytics domain.