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Top Customer Success Manager Jobs in San Francisco, CA
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.
Top Skills:
Crm Software
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Customer Success Manager at Klaviyo will guide ~40 customers to success using Klaviyo's platform, ensuring goal achievement, managing relationships, and providing both strategic and tactical support.
Top Skills:
Google SuiteGoogle SheetsMicrosoft Office SuitePowerPointSalesforce
Healthtech • Conversational AI • Generative AI
Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.
Top Skills:
APIsEhrExcelHubspotMetabaseRetoolSalesforceSheetsSQL
Marketing Tech • Mobile • Software
As a Customer Success Manager, you will guide customers in utilizing Braze's services, drive feature adoption, analyze product usage, and maintain strong client relationships.
Top Skills:
APIsHTMLMarketing AnalyticsMarketing AutomationMobileSaaS
Artificial Intelligence • Productivity • Software
Manage a book of mid-market named accounts to drive AI adoption, value delivery, renewals, and expansion. Run workshops, build success plans and playbooks, partner cross-functionally, and provide customer insights to inform product and retention strategy.
Top Skills:
AINotion
Big Data • Cloud • Software • Database
Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.
Top Skills:
MongoDBSalesforce
Cloud • Healthtech • Social Impact • Software • Biotech
The Customer Success Manager ensures customers achieve value from Benchling by leveraging data insights, providing expert guidance, and collaborating across teams for strategic customer engagement.
Top Skills:
Benchling PlatformData InsightsSaas Software
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.
Top Skills:
Ai/MlAutomationDevOpsIt Enterprise ArchitecturePagerduty Products
Artificial Intelligence • Healthtech • Information Technology • Software • Conversational AI • Generative AI • Automation
The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.
Top Skills:
Ai TechnologyAthenaCernerChange HealthcareCRMEpicHealthcare Technology PlatformsWaystar
Artificial Intelligence • Fintech • Payments • Business Intelligence • Financial Services • Generative AI
The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.
Top Skills:
Google LookerGoogle SuiteSalesforce CRMSQLZendesk
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Artificial Intelligence • Productivity • Software
The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.
Healthtech • Information Technology • Security • Software • Cybersecurity
The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.
Top Skills:
Customer Success SoftwareCybersecurityData Analysis
Software • Defense
The Customer Success Manager supports military customers by leading demos and trainings, facilitating engagements, and documenting needs to improve the simulation platform's impact during training exercises.
Top Skills:
Ai-Powered SoftwareCustomer EngagementMilitary ModelingSimulation Technology
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Customer Success Manager enhances customer operations using Samsara's IoT platform, builds relationships with clients, and collaborates cross-functionally for success plans and workshops.
Top Skills:
IotSaaS
Artificial Intelligence • Productivity • Software
Manage customer portfolios, onboard new clients, run outreach campaigns, and enhance product adoption while providing tailored consultations and support.
Top Skills:
GainsightNotionSalesforce
Reposted 13 Days AgoSaved
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Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will improve customer retention, drive engagement, manage relationships, and ensure value realization from PagerDuty's solutions post-sale.
Top Skills:
Cloud-Based SolutionsSaaS
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Principal Customer Success Manager will engage with ~40 mid-market customers, provide strategic recommendations, and drive customer growth while ensuring high satisfaction levels. Responsibilities include developing customized success plans, building relationships, and leveraging tools like Salesforce and AI for customer engagement.
Top Skills:
Ai ToolsE-Commerce PlatformsEmail Marketing PlatformsGainsightSalesforce
Cloud • Fintech • Food • Information Technology • Software • Hospitality
The Senior Product Manager, AI CSM will lead the transformation of Customer Success through AI, defining strategy and scaling intelligent support for Toast's customers.
Top Skills:
AIAPIsData ModelsLlmsMlRecommendation EnginesSaaS
Cloud • Security • Software • Cybersecurity • Automation
As a Customer Success Manager, you'll guide public sector customers in using GitLab's DevSecOps platform, helping them achieve business goals and enhancing customer satisfaction.
Top Skills:
Ci/CdDevsecopsGit
Software
The Customer Success Specialist supports Strategic Accounts by providing proactive support, driving product adoption, and collaborating with various teams to enhance customer experiences.
Top Skills:
Ai ToolsSaaSSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The Enterprise Customer Success Manager facilitates customer engagement, ensuring clients maximize the value of IoT solutions through tailored success plans and collaboration across teams.
Top Skills:
IotSaaS
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
The role involves engaging with major clients to enhance their use of IoT products, ensuring safety and efficiency in operations, and collaborating with internal teams to drive customer success.
Top Skills:
IotSaaS
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will manage client relationships, drive platform adoption, support client engagement strategies, and oversee retention and revenue growth.
Top Skills:
CRMExcelMarketing AutomationPowerPointWord
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