Top Customer Success Manager Jobs in San Francisco, CA

The Senior Customer Success Manager will serve as a strategic advisor, managing customer portfolios and ensuring optimal customer outcomes through guidance on MongoDB best practices and strategies to mitigate risks.

The role involves onboarding and supporting customers, ensuring they achieve business objectives and maximum product value, while managing account relations and advocating for customer needs.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

The Customer Success Manager coordinates initiatives across teams, ensuring customer success and managing onboarding, governance, and reporting through various project management tools.

The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.

Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.

The Customer Success Manager will drive growth within strategic accounts, manage customer relationships, ensure product adoption, and collaborate with internal teams for service delivery.

As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

Owner of strategic customer relationships for biopharma clients: drive value realization, adoption, renewals, and growth. Coordinate with Implementation, Delivery, and Product to align success criteria, monitor account health, run business reviews, escalate risks, and advocate customer priorities. Travel to customer sites and events as needed.

As a Customer Success Manager, you will manage client relationships, drive onboarding, provide support, monitor health metrics, and translate client feedback into product insights.

As a Customer Success Manager, you will establish relationships with executive sponsors, provide product recommendations, and ensure customer renewals by addressing inquiries, tracking progress, and delivering business reviews.

Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.

The Customer Success Manager ensures high-value customers achieve significant ROI with the Salesforce platform, managing accountability, aligning business needs, and driving product adoption.

The Customer Success Manager manages and grows relationships with customers, ensuring value from Bynder's solutions, developing success plans, and driving customer retention and expansion.

The Senior Customer Success Manager builds relationships, drives product adoption, and retains SaaS revenue while managing a regional book of business for customer satisfaction and growth.

As a Customer Success Manager II, you will drive customer engagement, maintain relationships, and lead initiatives to ensure high product adoption and customer satisfaction across a regional Mid-Market segment.

Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.

The Customer Success Manager will build relationships with customers, provide strategic guidance, prevent churn, and support users in maximizing Reacher's platform for TikTok Shop success.

The Customer Success Manager will manage post-sale customer relationships, ensuring customer success through advocacy, account management, and strategic growth.

The Customer Success Manager will manage customer accounts, ensuring satisfaction and driving revenue growth, while acting as a technical advisor.

The Senior Customer Success Manager leads customer interactions, ensuring satisfaction, retention, and expansion. They collaborate cross-functionally, use data for recommendations, and drive revenue targets while advocating for customer needs within the company.

This role involves managing enterprise customer accounts, providing strategic guidance on AI and analytics adoption, and collaborating with cross-functional teams to ensure success and growth for customers.

Manage a portfolio of clients, ensuring retention and growth. Guide onboarding, improve customer experience, and collaborate cross-functionally for success.

The Mid-Market Account Manager drives retention, renewals, and expansion across mid-market accounts, partnering with clients to automate data operations and optimize integrations.