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Top Customer Success Manager Jobs in San Francisco, CA

7 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
167K-180K Annually
Mid level
167K-180K Annually
Mid level
Legal Tech • Software • Generative AI
Lead and mentor Customer Success team members, manage client accounts for retention and growth, resolve client issues, and optimize product adoption.
Top Skills: AISaaS
7 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
195K-203K Annually
Senior level
195K-203K Annually
Senior level
Legal Tech • Software • Generative AI
The Enterprise Customer Success Manager will drive client success and growth, ensuring high adoption and retention of Eve's legal tech solutions among law firms, while managing key relationships and contributing to product evolution.
Top Skills: Legal TechSaaS
7 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
167K-180K Annually
Senior level
167K-180K Annually
Senior level
Legal Tech • Software • Generative AI
The Customer Success Manager will drive client success, ensuring high adoption, retention, and growth while maximizing product utilization and maintaining relationships.
Top Skills: Data AnalysisLegal Tech SolutionsSaaS
7 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
81K-122K Annually
Mid level
81K-122K Annually
Mid level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager II at RapidScale manages customer relationships, oversees service performance, and collaborates with internal teams to enhance client value and retention.
Top Skills: AWSAzureGoogleSalesforceServicenow
7 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
81K-122K Annually
Mid level
81K-122K Annually
Mid level
Artificial Intelligence • Automotive • Greentech • Information Technology • Machine Learning • Software • Cybersecurity
The Customer Success Manager II at RapidScale ensures customer satisfaction and engagement, manages relationships, monitors service performance, and advocates for customer needs while collaborating with internal teams.
Top Skills: AWSAzureCRMGCPSalesforceServicenow
Reposted 7 Days AgoSaved
Remote
San Francisco Bay Area, CA
143K-193K Annually
Senior level
143K-193K Annually
Senior level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Customer Success Manager will lead customer engagement, drive product adoption, and enhance customer relationships for success with Dropbox. Responsibilities include managing deployments, addressing customer needs, and collaborating with internal teams for improved satisfaction and growth.
Top Skills: Api ProductsB2B SaasCrm SystemsE-Signature ApiGenerative Ai
Reposted 8 Days AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
80K-100K Annually
Mid level
80K-100K Annually
Mid level
eCommerce • Fintech • Payments • Software
The Customer Success Manager will oversee the post-sale experience for clients, ensuring value from the platform and strengthening customer relationships.
Top Skills: CRM
Reposted 8 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
Mid level
Mid level
Artificial Intelligence • Information Technology • Professional Services • Social Impact • Software
The Customer Success Manager will ensure customer satisfaction by helping them with localization solutions and facilitating the onboarding process for multilingual content delivery, while maintaining strong customer relationships and understanding their global strategies.
Top Skills: APIsETLLocalization ServicesRestSaaSSoa
Reposted 9 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
64K-87K Annually
Senior level
64K-87K Annually
Senior level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Software • Big Data Analytics • Automation
The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.
Top Skills: AICloud-Based SolutionsSaaS
Reposted 10 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
89K-120K Annually
Mid level
89K-120K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work closely with top customers to optimize their use of Samsara products, ensuring safety and efficiency through the IoT platform. You'll conduct workshops, compose success plans, and build relationships with key stakeholders to drive engagement and value.
Top Skills: IotSaaS
Reposted 11 Days AgoSaved
Remote
San Francisco Bay Area, CA
80K-150K Annually
Mid level
80K-150K Annually
Mid level
Healthtech • Pet
As a Customer Success Manager, you'll develop and maintain relationships with veterinary hospital partners, strategize account growth, and gather customer feedback to inform product development and long-term goals.
Reposted 21 Days AgoSaved
In-Office
San Francisco Bay Area, CA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
The incumbent will manage customer relationships, ensuring satisfaction and guiding users on EliseAI products while addressing technical issues and strategizing with sales for client success.
Top Skills: AISaaS
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12 Days AgoSaved
Remote
San Francisco Bay Area, CA
152K-235K Annually
Senior level
152K-235K Annually
Senior level
Security • Software • Cybersecurity • Automation
The Senior Enterprise Customer Success Manager will manage strategic relationships with enterprise customers, focusing on compliance frameworks and driving measurable outcomes and growth.
Top Skills: CatalystJIRASalesforceSigma
13 Days AgoSaved
Remote
San Francisco Bay Area, CA
100K-120K Annually
Senior level
100K-120K Annually
Senior level
Information Technology • Machine Learning • Software • Conversational AI • Generative AI • Manufacturing
The Customer Success Manager leads efforts to enhance customer satisfaction and retention, utilizing data analytics and cross-functional collaboration to reduce churn and improve engagement across various customer segments.
Top Skills: Crm SystemsCustomer Health ScoringData AnalyticsKpisProject Management ToolsSaaS
Reposted 22 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
125K-175K Annually
Mid level
125K-175K Annually
Mid level
Artificial Intelligence • HR Tech • Other • Software • Business Intelligence
As a Customer Success Manager, you will enhance customer engagement with AI products, ensuring successful onboarding and drive adoption while building strong relationships with enterprise clients.
Top Skills: AIExcelGoogle Sheets
Reposted 13 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
90K-100K Annually
Mid level
90K-100K Annually
Mid level
AdTech • Artificial Intelligence • Marketing Tech • Software • Analytics
As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.
Top Skills: Customer Data PlatformsDigital MarketingEmail MarketingMS Office
Reposted 2 Days AgoSaved
In-Office
San Francisco Bay Area, CA
140K-180K Annually
Junior
140K-180K Annually
Junior
Insurance
The Customer Success Manager ensures successful post-sale customer journeys, develops relationships, advocates internally for customer needs, and measures the value of the product for clients, driving growth and efficiency.
Reposted 23 Days AgoSaved
Easy Apply
Hybrid
San Francisco Bay Area, CA
Easy Apply
72K-108K Annually
Junior
72K-108K Annually
Junior
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
Serve as trusted advisor for ~40 customers, create tailored success plans to drive Klaviyo adoption, provide strategic and tactical support, escalate issues, recommend products to grow revenue, collaborate cross-functionally, and contribute product feedback and AI-driven workflow improvements.
Top Skills: AIE-Commerce PlatformsEmail Marketing PlatformsGoogle SuiteGoogle SheetsMS OfficePowerPointSalesforce
Reposted 14 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
89K-135K Annually
Mid level
89K-135K Annually
Mid level
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.
Top Skills: Iot PlatformSaaS
13 Hours AgoSaved
Remote or Hybrid
San Francisco Bay Area, CA
85K-120K Annually
Entry level
85K-120K Annually
Entry level
Agriculture
As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.
Top Skills: AIIntercomLinear
Reposted 19 Hours AgoSaved
Hybrid
San Francisco Bay Area, CA
Senior level
Senior level
Cybersecurity
The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.
Top Skills: Terraform
Reposted 19 Hours AgoSaved
In-Office
San Francisco Bay Area, CA
Junior
Junior
Consumer Web • Information Technology • Mobile • Software
Drive customer onboarding, ensure satisfaction, maintain relationships with enterprise clients, maximize ROI, and support upsell opportunities.
Top Skills: Enterprise SoftwareSaaS
Reposted 19 Hours AgoSaved
In-Office
San Francisco Bay Area, CA
140K-210K Annually
Mid level
140K-210K Annually
Mid level
Software
The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.
Top Skills: CSSHTMLJavaScript
Reposted 19 Hours AgoSaved
In-Office
San Francisco Bay Area, CA
125K-170K Annually
Junior
125K-170K Annually
Junior
Artificial Intelligence • Healthtech • Other • Productivity • Telehealth • Conversational AI • Generative AI
The Customer Success Manager will build and scale customer systems, drive adoption and outcomes, manage relationships, and advocate for customer needs. Strong communication and project management skills are essential.
Reposted 19 Hours AgoSaved
In-Office
San Francisco Bay Area, CA
140K-180K Annually
Junior
140K-180K Annually
Junior
Artificial Intelligence • Software
The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.
Top Skills: Analytics Tools
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