Top Customer Success Jobs in San Francisco Bay Area, CA

The Enterprise Customer Success Manager oversees post-sales activities, ensuring customer satisfaction and retention, while managing relationships with key stakeholders and driving program success.

As an Enterprise Customer Success Manager, you will manage post-sales activities, ensure customer satisfaction, drive adoption and retention, and collaborate with both C-Suite customers and internal teams.

The Enterprise Customer Success Manager will cultivate customer relationships, drive product adoption, facilitate training, and identify growth opportunities within enterprise accounts, specifically in the healthcare SaaS sector.

The Customer Success Manager at Klaviyo will guide ~40 customers to success using Klaviyo's platform, ensuring goal achievement, managing relationships, and providing both strategic and tactical support.

Lead and develop a team of Strategic Customer Success Managers, drive product adoption, and build executive-level customer relationships while enhancing operational efficiencies.

Manage post-sale relationships for healthcare practices, ensuring customer success through onboarding, integration, support, and feedback-driven product enhancements.

As a Customer Success Manager, you will guide customers in utilizing Braze's services, drive feature adoption, analyze product usage, and maintain strong client relationships.

Support enterprise clients alongside Enterprise CSMs by executing account strategy, acting as a product expert, managing technical escalations and bug lifecycles, producing operational reports and data analysis, identifying cost-savings and optimization opportunities, and overseeing internal account projects to drive adoption and retention.

The Customer Success Associate manages client relationships, oversees customer support, builds operational processes, and collaborates with the Founding Team to enhance service delivery and customer satisfaction.

Manage a book of mid-market named accounts to drive AI adoption, value delivery, renewals, and expansion. Run workshops, build success plans and playbooks, partner cross-functionally, and provide customer insights to inform product and retention strategy.

The Senior Customer Success Manager will serve as a strategic advisor, managing customer portfolios and ensuring optimal customer outcomes through guidance on MongoDB best practices and strategies to mitigate risks.

Manage customer relationships, advocate for their needs, advise on MongoDB best practices, resolve issues, and develop strategic account plans.

As a Customer Success Engineer, you will provide technical support for database and cloud infrastructure, diagnose issues, optimize performance, and guide customers in best practices. You'll collaborate with cross-functional teams, handle escalations, and contribute to documentation and automation efforts.

The Customer Success Manager ensures customers achieve value from Benchling by leveraging data insights, providing expert guidance, and collaborating across teams for strategic customer engagement.

The Senior Principal Customer Success Manager builds relationships with customers, guides their digital journey, executes adoption strategies, and collaborates with sales to mitigate risks while representing customer needs internally.

Serve as primary client contact for CRM-driven accounts, coordinating cross-functional teams to deliver strategy, technology, and operations. Lead client communications, recurring status meetings, billing and revenue reporting, and strategic initiatives. Drive client satisfaction, intra-team collaboration, and revenue growth while managing a multi-disciplined team.

The Strategic Customer Success Manager will manage relationships with key healthcare clients, drive retention and expansion, offer strategic insights, and collaborate cross-functionally to enhance customer satisfaction and company growth.

The Senior Customer Success Operations Analyst oversees Gainsight and other systems, improves operational processes, and collaborates with business teams to enhance customer engagement and reporting.

The Client Success Director manages relationships with Adobe accounts, focusing on commercial growth, strategic leadership, and client satisfaction. Responsibilities include driving upsell strategies and leading client engagements with senior stakeholders to maximize Adobe solutions.

Manage Samsara's Enterprise Customer Success team, ensuring customer adoption and satisfaction while defining strategies, coaching staff, and achieving performance goals.

The Customer Success Manager will maintain relationships with clients, ensure satisfaction, drive revenue generation, and support Domino Cloud adoption.

The Account Specialist will assist Account Managers in managing pharmaceutical accounts, analyze data, create insights, and facilitate collaboration with partners for client objectives.

The Customer Success Manager manages client onboarding, enhances customer experiences, resolves issues, and ensures successful implementation of solutions for enterprise clients.

The Enterprise Customer Success Manager will drive customer adoption and retention, serve as a product expert, and innovate Customer Success initiatives at Notion, focusing on Enterprise accounts.

The Senior Enterprise CSM in the Public Sector ensures customer satisfaction, drives product adoption, and maintains relationships with key accounts to meet annual revenue goals.