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Top Customer Success Jobs in San Francisco Bay Area, CA

Reposted 2 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
150K-220K Annually
Senior level
150K-220K Annually
Senior level
Automation
The Enterprise Customer Success Manager will own post-sales relationships with strategic customers, driving product adoption and renewal efforts, while collaborating with internal teams to ensure customer satisfaction and value realization.
Top Skills: CatalystChurnzeroGainsightSalesforce
Reposted 2 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
130K-130K Annually
Senior level
130K-130K Annually
Senior level
Healthtech • Software
As an Enterprise Client Partner, you'll support strategic customers, ensuring satisfaction and maximizing value through onboarding, product training, and driving retention and adoption while collaborating internally.
Reposted 2 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
121K-149K Annually
Senior level
121K-149K Annually
Senior level
Software
Manage enterprise client relationships, ensuring successful implementation, product adoption, and retention. Drive outcomes through technical guidance and relationship building while leveraging AI for efficiency.
Top Skills: APIsAsanaCatalystChatgptChurnzeroCRMGainsightGenerative Ai ToolsGoogle WorkspaceJIRAMicrosoft TeamsNetSuiteRestful ApisSalesforceSdkZendeskZoom
3 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
180K-210K Annually
Senior level
180K-210K Annually
Senior level
Information Technology • Security • Software
The Senior Customer Success Manager leads engagement with government and technology partners in the Indo-Pacific, focusing on customer satisfaction, success metrics, and collaboration with internal teams.
Top Skills: AIB2B SoftwareCyber SecurityData ProtectionData SharingItSaaS
3 Days AgoSaved
In-Office
San Francisco Bay Area, CA
83K-142K Annually
Mid level
83K-142K Annually
Mid level
Software
The Customer Success Manager will drive growth within strategic accounts, manage customer relationships, ensure product adoption, and collaborate with internal teams for service delivery.
Top Skills: Ai Deal SourcingData RoomsProprietary Data
3 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
80K-105K Annually
Mid level
80K-105K Annually
Mid level
Artificial Intelligence • Automotive • Computer Vision • Software
The Customer Success Ops Manager will manage relationships with rental car partners, focusing on damage validation, operational excellence, and client satisfaction. Responsibilities include training teams, analyzing performance metrics, and driving value for clients through effective use of UVeye systems.
Top Skills: AnalyticsCrm PlatformsDashboards
3 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
140K-160K Annually
Senior level
140K-160K Annually
Senior level
Software • Cybersecurity
This role involves ensuring customer success by providing technical expertise, driving onboarding, managing customer relationships, and optimizing product adoption, while addressing challenges and mentoring team members.
Top Skills: APIsCloud EnvironmentsCloud InfrastructureData TechnologiesIamPythonSQL
21 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
126K-175K Annually
Senior level
126K-175K Annually
Senior level
Artificial Intelligence • Enterprise Web • Software • Design • Generative AI
The Senior Enablement Manager will design and evolve enablement programs for Solution Engineering and Customer Success teams, ensuring effective onboarding, continuous learning, and alignment with broader company goals.
3 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
285K-360K Annually
Senior level
285K-360K Annually
Senior level
Software
The role involves defining key metrics for customer success, analyzing customer behavior, and leveraging AI tools to enhance strategic decisions while collaborating across departments.
Top Skills: Ai-Enabled WorkflowsAutomationModern Data Tools
Reposted 3 Days AgoSaved
Easy Apply
In-Office or Remote
San Francisco Bay Area, CA
Easy Apply
180K-270K Annually
Senior level
180K-270K Annually
Senior level
Healthtech
The Regional Customer Success Director leads a team focused on implementing Heartflow's solutions, ensuring high-quality customer engagement and operational excellence within assigned territories.
Top Skills: AIIt
Reposted 23 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
110K-120K Annually
Mid level
110K-120K Annually
Mid level
Artificial Intelligence • Consumer Web • Digital Media • Information Technology • Social Impact • Software
As a Customer Success Manager at Circle Plus, you will guide strategic customers through onboarding, product adoption, and value creation, while managing their community success and consulting on best practices.
Top Skills: CanvaGoogle SuiteHubspotNotionZapier
Reposted 4 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
120K-135K Annually
Senior level
120K-135K Annually
Senior level
Healthtech • Information Technology • Pharmaceutical
Owner of strategic customer relationships for biopharma clients: drive value realization, adoption, renewals, and growth. Coordinate with Implementation, Delivery, and Product to align success criteria, monitor account health, run business reviews, escalate risks, and advocate customer priorities. Travel to customer sites and events as needed.
Top Skills: Excel
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Reposted 4 Days AgoSaved
In-Office
San Francisco Bay Area, CA
110K-150K Annually
Mid level
110K-150K Annually
Mid level
Healthtech • Conversational AI • Generative AI
As a Customer Success Manager, you will manage client relationships, drive onboarding, provide support, monitor health metrics, and translate client feedback into product insights.
Top Skills: APIsEhr IntegrationsExcelHubspotMetabaseRetoolSalesforceSheetsSQL
Reposted 4 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
154K-188K Annually
Senior level
154K-188K Annually
Senior level
Enterprise Web • Greentech • Software
You will drive initiatives to improve customer retention and value, partner with leadership to optimize strategies and systems, and maintain reporting on customer performance metrics.
Top Skills: Analytics ToolsBi ToolsBigQuerySalesforceSigma
Reposted 4 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
150K-150K Annually
Mid level
150K-150K Annually
Mid level
Legal Tech • Software
As a Customer Success Manager, you will establish relationships with executive sponsors, provide product recommendations, and ensure customer renewals by addressing inquiries, tracking progress, and delivering business reviews.
Top Skills: Ai ToolsExcelGoogle SheetsJIRASalesforceZendesk
Reposted 23 Days AgoSaved
Easy Apply
Remote
San Francisco Bay Area, CA
Easy Apply
78K-167K Annually
Mid level
78K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage a portfolio of customers to drive adoption, measurable outcomes, and advocacy for the GitLab DevSecOps platform. Provide deployment guidance, lead workshops and Centers of Excellence, translate usage data into actionable recommendations, monitor KPIs, and collaborate with Product, Engineering, Sales, and Services to align on success plans and resolve issues.
Top Skills: AIBranching StrategiesCi/CdContinuous DeploymentContinuous IntegrationDevsecopsDuo Agent PlatformDuo EnterpriseGitGitlabVersion Control
Reposted 5 Days AgoSaved
In-Office
San Francisco Bay Area, CA
123K-203K Annually
Mid level
123K-203K Annually
Mid level
Cloud • Software
The Customer Success Manager ensures high-value customers achieve significant ROI with the Salesforce platform, managing accountability, aligning business needs, and driving product adoption.
Top Skills: AISales CloudService Cloud
5 Days AgoSaved
Easy Apply
Remote or Hybrid
San Francisco Bay Area, CA
Easy Apply
140K-165K Annually
Senior level
140K-165K Annually
Senior level
Software • Biotech
The Senior Customer Success Manager will enhance customer experience with the Weave AI platform, ensuring effective onboarding, customization, and advocacy while leveraging strong relationship management skills in the biotech space.
Top Skills: AISaaS
Reposted 5 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
95K-95K Annually
Senior level
95K-95K Annually
Senior level
Cloud • Software
The Customer Success Manager manages and grows relationships with customers, ensuring value from Bynder's solutions, developing success plans, and driving customer retention and expansion.
Top Skills: Ai ToolsCrm SystemsCustomer Success PlatformsSalesforce
Reposted 5 Days AgoSaved
Hybrid
San Francisco Bay Area, CA
70K-100K Annually
Entry level
70K-100K Annually
Entry level
Artificial Intelligence • Consumer Web • Wearables
The Customer Success Operations Associate will support the operational backbone of the Customer Experience teams by maintaining processes, documentation, and internal systems to enhance customer success.
Top Skills: HubspotIntercomNotionZendesk
6 Days AgoSaved
Easy Apply
In-Office
San Francisco Bay Area, CA
Easy Apply
200K-260K Annually
Mid level
200K-260K Annually
Mid level
Artificial Intelligence • Natural Language Processing • Generative AI
Manage a large portfolio of Commercial and Enterprise customers using scalable customer engagement strategies. Drive adoption and retention through AI-powered processes and cross-functional collaboration.
Top Skills: ChurnzeroCustomer Success PlatformsGainsightMarketing Automation ToolsVitally
6 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Sales • Software
As a Senior Customer Success Manager, you will manage customer relationships, drive onboarding, product adoption, and ensure customer satisfaction and retention through strategic planning and execution.
Reposted 6 Days AgoSaved
In-Office or Remote
San Francisco Bay Area, CA
Senior level
Senior level
Artificial Intelligence • Computer Vision • Software
Manage relationships with global enterprise customers, guide them through technical transformations, oversee onboarding, and drive measurable business outcomes while ensuring consistent service delivery across multiple regions.
Top Skills: APIsCloud EnvironmentsComputer VisionMachine Learning
Reposted 6 Days AgoSaved
In-Office
San Francisco Bay Area, CA
Mid level
Mid level
Artificial Intelligence • Computer Vision • Machine Learning • Software
The CS Associate will drive adoption and value delivery of the Encord platform for customers, managing deployments and supporting integrations while engaging with technical and commercial teams.
Reposted 6 Days AgoSaved
In-Office
San Francisco Bay Area, CA
200K-250K Annually
Expert/Leader
200K-250K Annually
Expert/Leader
Fintech • Payments • Financial Services
The Head of Customer Success will build and lead the customer success strategy and team, ensuring customers realize ROI and maintain strong relationships. This role focuses on optimizing customer onboarding, service standards, and leveraging customer insights to influence product development and strategy.
Top Skills: APIsDashboardsPlaybooksTooling
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