Top Customer Success Jobs in San Francisco Bay Area, CA

As a Customer Success Manager, you will lead client relationships, manage campaign execution, and coordinate internal teams to achieve successful marketing outcomes for clients.

Serve as trusted advisor for ~40 customers, create tailored success plans to drive Klaviyo adoption, provide strategic and tactical support, escalate issues, recommend products to grow revenue, collaborate cross-functionally, and contribute product feedback and AI-driven workflow improvements.

The Customer Success Manager will onboard and retain customers, manage client portfolios, analyze data for insights, and drive product adoption to ensure customer success and satisfaction.

The role involves leading the Customer Success team, enhancing customer engagement strategies, and driving value realization for mid-market customers while fostering an inclusive team culture.

Manage a team of Customer Success Managers, enhancing customer experiences and driving business value, while developing long-term strategies and advocating for customer needs.

As a Customer Success Manager, you will work with top customers to understand their needs, advise on customizing the IoT platform, and facilitate success through collaboration with various teams.

The role involves driving AI adoption for strategic customers, ensuring successful onboarding, developing activation strategies, and managing change to achieve business impact.

The Customer Success Specialist focuses on supporting customer operational needs and financial analysis related to software agreements, managing ROI insights, and ensuring customer satisfaction.

Lead and scale an enterprise Customer Success team for high-touch SaaS customers. Build CS processes, drive retention and expansion, manage escalations, collaborate cross-functionally, monitor performance metrics, and use data to improve outcomes for strategic accounts.

As a Customer Success Manager, you will manage relationships with strategic accounts, develop customer engagement processes, and utilize tools like AI to enhance service delivery.

The Senior Customer Success Architect will advise on privacy management, lead workshops, develop solutions, and ensure customer success by establishing trusted relationships and providing strategic insights.

The Technical Customer Success Manager will enhance post-sales operations, troubleshoot customer issues, engage proactively for renewals, and collaborate with product teams to ensure customer satisfaction and feedback is integrated into future developments.

Drive customer onboarding, ensure satisfaction, maintain relationships with enterprise clients, maximize ROI, and support upsell opportunities.

The Enterprise Customer Success Manager will manage high-value accounts, fostering relationships and ensuring customer satisfaction and retention through strategic initiatives and data-driven processes.

The Customer Success Manager will build and scale customer systems, drive adoption and outcomes, manage relationships, and advocate for customer needs. Strong communication and project management skills are essential.

The Customer Success Manager will engage with clients to onboard them, educate on product features, and enhance customer experience through effective communication and support management.

The Customer Success Lead will manage enterprise customers, ensuring they achieve success with Hive's AI solutions through strategic guidance and technical support.

The Customer Success Manager ensures successful post-sale customer journeys, develops relationships, advocates internally for customer needs, and measures the value of the product for clients, driving growth and efficiency.

The Senior Customer Success Manager will guide top law firms in utilizing Everlaw's solutions, ensuring customer satisfaction and driving product adoption while managing relationships and growth opportunities.

The role involves onboarding and supporting customers, ensuring they achieve business objectives and maximum product value, while managing account relations and advocating for customer needs.

The Head of Customer Success will build and lead the customer success team, drive user adoption, ensure customer retention, and advocate for customer needs. This role involves designing scalable systems and processes for effective customer engagement and satisfaction across enterprise segments.

As a Customer Success Manager, you will build strategic relationships with universities, enable AI usage, drive adoption of Claude's capabilities, and provide tailored insights to enhance their educational impact.

The Customer Success Manager coordinates initiatives across teams, ensuring customer success and managing onboarding, governance, and reporting through various project management tools.

The Manager, AI Outcomes is responsible for leading a team to ensure customer success in adopting Glean's AI solutions, develop adoption playbooks, engage with stakeholders, and measure ROI and user transformation.

The Senior Customer Success Manager will guide strategic corporate clients, ensuring they maximize value from Everlaw's solutions through relationship building and change management skills. Key tasks include managing customer accounts, fostering adoption, and collaborating with internal teams to drive success and growth outcomes.